IMPORTANT UPDATE- OPERATIONS IN GREATER GABORONE ZONE

IMPORTANT UPDATE- OPERATIONS IN GREATER GABORONE ZONE

On Friday 12th June 2020, his Excellency the President of the Republic of Botswana, Dr Eric Keabetswe Masisi declared a lock-down for the Greater Gaborone Zone with effect from 12th June 2020 until further notice.

Within the Greater Gaborone Zone, the Citizen Entrepreneurial Development Agency (CEDA) has branches in three locations namely Gaborone, Molepolole and Kanye.

To this end, the Agency would like to inform our valued stakeholders that CEDA, through the guidance of the Emergency Powers (COVID-19) regulations, has taken a position to temporarily scale down the number of employees across the three aforementioned branches, leaving the Agency to operate at a 25% capacity within the Greater Gaborone Zone.

DISINFECTION OF THE BRANCHES IN THE GREATER GABORONE ZONE

As part of the precautionary measures the Agency has put in place to guard against any Covid- 19 related infections, all three branches in the Greater Gaborone Zone were disinfected between Saturday 13th June 2020 and Sunday 14th June 2020. The offices are open for operations from today, Monday 15th June 2020.

All CEDA branches across the various zones still abide by the measures that were put in place from commencement of business after the nationwide lock-down of:

• the use of thermometers for screening employees & customers,
• maintenance of visitor and staff registration
• continuous disinfection of office equipment and commonly touched areas,
• access to hand sanitizer and wash stations,
• use of masks and/or face shields at all times,
• overhauling of workstations to ensure one to two metre social distancing and
• new limits on the number of people allowed to gather in rooms, conference rooms and communal areas at one time.

LOAN APPLICATIONS

The Agency would like to further inform its stakeholders that under the current lock-down period, the three branches will ONLY be receiving:

• Applications for CEDA Covid-19 Emergency Response Fund
• Applications for Letlhabile

Please note that Gaborone, Kanye and Molepolole branches will not be receiving or reviewing any other applications across our portfolio of product offering during this period of Lock-down until further notice. All other operations across other branches in the various zones will continue without any interruption.

PROJECT MONITORING & SITE VISITS

The Agency has halted all physical monitoring of current portfolio within the Greater Gaborone Zone and will resort to other means of communication with clients such as telephone, email and video calling where possible. Furthermore, all site visits, which form part of the proposal appraisal process, shall also be put on hold until further notice.

WALK- IN CLIENTS- GREATER GABORONE ZONE

We would like to encourage Batswana to use our online platform www.ceda.co.bw for loan applications (CEDA Covid-19 Emergency Response Fund and Letlhabile).

In the spirit of taking precautionary measures on behalf of staff members and our valued clients, we would also wish to inform all our stakeholders that there will be a limit to walk- in clients that will be assisted at the Gaborone, Kanye and Molepolole branches, which will be subject to the submission of a valid movement permit.

To make this process easy & convenient, kindly provide your national identity card as proof at the registration station set up at each of the three branches; we will continue to verify the authenticity of your movement permit online.

Below is the numbers to text and call for assistance from the respective branch.

Cell Number Landline
Gaborone Branch +267 77597028 +267 3170895

Molepolole Branch +267 77930841 +267 5920000

Kanye Branch +267 74853512 +267 5440324

TOLL FREE LINE: 0800 600 253

We continue to appeal to our valued clients who will be visiting all other CEDA branches across the various zones to abide by the precautionary measures put in place.

ELECTRONIC BANKING SERVICES

The Agency would like to encourage all CEDA clients in the Greater Gaborone Zone who wish to make payments to do so electronically as opposed to over-the-counter. Please note that we will still accept over-the-counter payments at all other branches across the various zones.

(Please refer to Media Release for account details)

We will continue to provide updates on any changes the Agency makes with regards to daily operations. To this end, we would like to encourage the nation at large to stand united and remain calm during this uncertain period.

For any further information kindly contact:

Neo Tumelo
Acting Head-Marketing & Communications
Tel: +267 3170895
Fax: +267 3170896
Email: ntumelo@ceda.co.bw